In this interactive workshop, AI strategy advisor Richard Wong and innovation strategist Jay Kiew will share how trailblazing organizations are applying Agentic AI to optimize their operations and drive measurable growth. Together, they will unpack practical frameworks for evaluating, deploying, and governing AI agents across core business functions – and introduce Change Fluency™, a leading change navigation playbook that equips leaders with strategies to bring their teams along the journey. “Immeasurably valuable; The Change Fluency Co. helped us leverage AI in our daily operations.”- DELL “Great energy and highly engaging. Jay and Rich added fun to a topic that can be complex or ‘heavy on the data,’ making it accessible for our leaders.” Co-Operators “An absolute delight to work with. They took time to understand our needs, our company, and our AI fluency. 10/10 recommend Jay!”— Raquel Binder, Sr Manager, Talent Development, Jobber