Carolyn Stern

TEC Canada Speaker | Author | President & CEO – EI Experience | Vistage Speaker

Carolyn Stern is on a mission to help leaders and teams to become emotionally strong, so they can improve communication, build trusting relationships, embrace change, and create organizations where people want to stay and grow. She’s a globally recognized emotional intelligence expert, Certified Speaking Professional®, corporate trainer, executive coach, award-winning author, university professor, and passionate entrepreneur. For more than three decades, she has studied, taught, and applied emotional intelligence across education, leadership development, and business. Carolyn has personally trained more than 150,000 leaders across North America. Her book, The Emotionally Strong Leader, was awarded the Axiom Book Award for the Best Business Book in the leadership category and the Foreword INDIES Book of the Year Award in the career category. She has also been featured in various media outlets, including Forbes, Fast Company, The European Business Review, Inc.com, The Social, CTV Your Morning, Daytime Chicago, Global TV, and OWN. Off stage, she is a puzzle enthusiast, an unapologetic blazer collector, and someone who talks to her plants. She remains convinced they have excellent emotional intelligence.

Carolyn Stern

TEC Canada Speaker | Author | President & CEO – EI Experience | Vistage Speaker

Carolyn Stern is on a mission to help leaders and teams to become emotionally strong, so they can improve communication, build trusting relationships, embrace change, and create organizations where people want to stay and grow. She’s a globally recognized emotional intelligence expert, Certified Speaking Professional®, corporate trainer, executive coach, award-winning author, university professor, and passionate entrepreneur. For more than three decades, she has studied, taught, and applied emotional intelligence across education, leadership development, and business. Carolyn has personally trained more than 150,000 leaders across North America. Her book, The Emotionally Strong Leader, was awarded the Axiom Book Award for the Best Business Book in the leadership category and the Foreword INDIES Book of the Year Award in the career category. She has also been featured in various media outlets, including Forbes, Fast Company, The European Business Review, Inc.com, The Social, CTV Your Morning, Daytime Chicago, Global TV, and OWN. Off stage, she is a puzzle enthusiast, an unapologetic blazer collector, and someone who talks to her plants. She remains convinced they have excellent emotional intelligence.

Carolyn’s Topics

Managing emotions at work starts long before you walked into the office. In this session, leaders discover the emotional blueprint they’ve been operating from — often without realizing it. Through a guided exploration of their earliest experiences with emotions (at home, at the dinner table, with the people who raised them), leaders uncover why they lead the way they do today. This isn’t therapy — it’s awareness. And awareness is where emotional strength begins.

Now that you know your emotional origin story, it’s time to put emotional intelligence to work. In this session, leaders come prepared with a real leadership challenge — a relationship, a decision, a conflict, a team dynamic — that’s been emotionally charged. Using the 15 competencies of emotional intelligence as a diagnostic lens, we work through it together. Every leader gets coached. Every leader gets clarity. And every leader leaves with the High EI Way — a practical five-step framework for the next time their emotions threaten to get the best of them.